You are invited to an exclusive afternoon designed for leaders in Retail, Hospitality, and Food and Beverage. The session is results led and moves beyond traditional slide presentations and talks by also giving you meaningful time to explore and experience real AI applications inside Google’s AI Playground.

Why Attend?

• Real results and measurable impact – Discover how AI is delivering tangible improvements in customer experience, operational efficiency, and new value creation. Hear real examples, practical use cases, and measurable outcomes.
• Experience AI for yourself – Get hands‑on access to Google’s immersive AI Playground: an interactive demo space built by Google Cloud engineers, showcasing practical tools, real‑world applications, and the latest capabilities from Vertex AI and the Gemini model family.
• Insights shaping the year ahead – Hear short, focused talks on opportunities and challenges relevant to customer‑centric industries, including fresh insight from the recent Retail Federation event in New York.
• Connect with your peers – Network with fellow industry leaders throughout the session and at informal drinks afterwards.

Event Format:

2:00pm – 2:20pm | Welcome & Refreshments

2:20pm – 2:40pm | The Future of Retail & Hospitality: Breakthrough Insights from the 2026 Retail Federation show & Capgemini Consumer Trends

Get an exclusive download of the most important themes shaping the year and years ahead. We’ll unpack standout moments from the 2026 Retail Federation Event in New York and spotlight the latest insight emerging from Capgemini’s 2026 consumer trends report. Expect analysis, fresh ideas, and practical findings you can take straight back to your organisation.

2:40pm – 3:00pm | Innovation in Action: Burger King Buddy & AI Success Stories

Hear directly from the teams behind recent transformational work, including Burger King’s ‘BK Buddy’ and leading AI‑powered experiences. With perspectives from Sanjay Nand, Head of Applied Innovation Exchange (Capgemini), Google and client partners, this session will show you what’s possible with bold thinking and cutting edge technology, and give real outputs and measurable ROI.  

3:00pm – 3:15pm | Customer Panel + Live Q&A

Join an open and honest discussion with customers, practitioners, and technology experts. They’ll share what’s driving impact in the real world and answer your questions live.

3:15pm – 3:30pm | Introduction to the Playground + Refreshment Break

Refuel and get ready. We’ll introduce you to the playground. What’s inside it, what to look out for, and how to get the most out of your experience.

3:30pm – 5:00pm | Explore the Innovation Playground + Drinks and Snacks

Dive into a curated set of immersive, interactive demos designed to showcase the newest capabilities across AI, data, and customer experience.
Try them yourself, speak with the experts behind the solutions, and explore the art of the possible.

You’ll be guided through the space by Google experts, giving you the chance to see, test and question what these capabilities could mean for your business, well beyond slides or theory.

You can expect a selection of the below at the event:

• Unique AI Penalty football coaching experience – Receive real time personal analysis on your kick!

• Formula-E AI Driver Agent – Experience driving on a Formular E race track. Get detailed feedback as your driving is compared to a professional racing driver.

• Immersive cycling adventure through a city – with real time Google Gemini as the local expert.

• AI building blocks challenge – Google Gemini analyses your build in real time, providing insights and humorous commentary on your creative choices.

• Price a Tray – load up a tray with any mix of retail food items and watch Google instantly reveal the total price, turning everyday shopping into a tech‑powered challenge

Speakers & Hosts:

• Capgemini – Sanjay Nand, Head of Applied Innovation Exchange (AIE)
• Sogeti / Google / Capgemini